The Ultimate Revenue Operations Engine

We work with UK-based SMBs and law firms that have hit an operational ceiling: typically founder-led or partner-led businesses where the leadership team is buried in admin rather than driving growth. If you're a VC-backed startup looking for rapid scale with no existing processes, we're probably not the right fit.

It's a structured diagnostic engagement where we map every significant operational process in your business, identify where time and capital are being wasted, quantify the opportunity cost, and deliver a clear SOP and implementation roadmap. For law firms, we focus specifically on the post-discovery workflow where repeatable admin consumes the most time.

No. The diagnostic is a standalone engagement. You receive the full report and SOP regardless of whether you proceed with a retainer. Many clients use the diagnostic to implement changes independently. The retainer is there if you want us to build and maintain the infrastructure for you on an ongoing basis.

Traditional consultants produce reports. We build infrastructure. Our diagnostic doesn't end with a slide deck. It ends with a deployable implementation roadmap, and if you proceed to deployment, we build the actual AI agent systems ourselves. We're measured by operational outcomes, not deliverable volume.

It means purpose-built software systems (not generic tools) that sit inside your existing workflow and automate specific, repeatable tasks. Each agent has a defined input, a defined output, and a human checkpoint at the right moment. Examples include automated drafting pipelines, verification workflows, form completion systems, and client communication handlers.

Typically 2–4 weeks from kick-off to delivery of the final report and SOP. The timeline depends on the complexity of your operations and how quickly we can access the right people in your team for interviews and process walkthroughs.

The SLA retainer is ongoing support for the AI infrastructure we deploy. It covers monitoring, maintenance, optimisation, and guaranteed response times if something needs fixing. Whether you need it depends on how mission-critical the deployed infrastructure is to your daily operations. Most clients who deploy infrastructure take a retainer to ensure continuity.

Book a free discovery call. We'll spend 30 minutes understanding your business and tell you honestly whether we think a diagnostic will be valuable for you. We only take on engagements where we're confident we can surface meaningful inefficiencies. If you're not the right fit, we'll tell you that upfront.